Policies
Privacy
Last Updated: September 8, 2026
At Friends on the Block, we respect your privacy. This policy outlines how we handle your personal information.
1. Information We Collect
When you purchase a product or service from us, we collect the personal information you give us, such as your name, email address, shipping address, and payment information.Â
When you purchase a product or service from us, we collect the personal information you give us, such as your name, email address, shipping address, and payment information.Â
2. How We Use Your Information
We use your information exclusively to provide the purchased product or service. This includes processing your payment, arranging for shipping, and communicating with you regarding your order.
We use your information exclusively to provide the purchased product or service. This includes processing your payment, arranging for shipping, and communicating with you regarding your order.
3. No Selling or Sharing
We do not sell, rent, or share your personal data with any third parties for marketing or advertising purposes. Your data is only shared with third-party service providers (like payment processors or shipping carriers) to the strict extent necessary to fulfill your order.
We do not sell, rent, or share your personal data with any third parties for marketing or advertising purposes. Your data is only shared with third-party service providers (like payment processors or shipping carriers) to the strict extent necessary to fulfill your order.
4. Data Security
Your data is securely processed and hosted using standard e-commerce infrastructure and utilize industry-standard encryption and security measures to protect your digital identity and personal information from unauthorized access.
Your data is securely processed and hosted using standard e-commerce infrastructure and utilize industry-standard encryption and security measures to protect your digital identity and personal information from unauthorized access.
5. Your Rights
Depending on your location, you may have the right to access, update, or request the deletion of the personal data we hold about you.
Depending on your location, you may have the right to access, update, or request the deletion of the personal data we hold about you.
6. Contact Us
If you have questions about this policy or wish to exercise your data rights, please contact us at friend@friendsontheblock.com.
If you have questions about this policy or wish to exercise your data rights, please contact us at friend@friendsontheblock.com.
Refunds and Exchanges
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can't offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items include gift cards and downloadable software products.
If your product is defective or damaged, we will replace these items.
If you need a refund or exchange, please contact us at friend@friendsontheblock.com.